FAQ about our Hand Forged Carbon Steel Pans
How do I order?
Order 3 Nail Ironware’s hand-forged carbon steel pans online, by phone, or email. Most orders ship within 30 business days (except holidays).
Steps:
- Go to SHOP and select your carbon steel pan. Personalize it for a heirloom-quality pan.
- Click ADD TO CART. Add Chain Mail Scrubber or Crisbee Cream Seasoning for carbon steel maintenance.
- Review your order. Enter discount code friendsandfamily for 5% off 3+ pans.
- Click CHECK OUT and complete shipping & payment info. Flat $15 shipping per pan; international shipping invoiced separately.
Shipping & Tracking:
- You’ll receive UPS tracking or notification from Margie Kiser when your pan ships.
Customer Support:
- Call 325.732.4740 (M–F, 10–4) or email with questions. Responses typically within 24–48 hours.
How do I season a carbon steel pan?
- Wash your pan with soap and water to remove factory oils.
- Apply a thin layer of sunflower oil, beeswax, tallow, or your oil of choice inside and out.
- Wipe off excess so a thin coating remains.
- Bake upside down in the oven at 400°F for 1 hour.
- Let cool completely. Repeat 2–3 times for a durable, non-stick surface.
- Optional: Watch our video tutorial for tips on seasoning and maintenance.
What does the personalization look like?
What do our customers say about our pans?
We cold stamp your hand-forged carbon steel pan in capital block letters. You can personalize up to 14 characters for $40, with $2.50 per extra letter. Longer stamps are limited to protect the integrity of the pan.
Why personalize?
- Creates a heirloom-quality pan that can be passed down for generations.
- Each pan shows the month, year, and maker—making it truly unique.
- Perfect for remembering who cooked in it and making your kitchen experience special.
Questions? Call or message us at 325.732.4740 (M–F, 10–4).
What do our customers say about our pans?
What do our customers say about our pans?
Beautiful craftsmanship! I gave three hand-forged carbon steel pans as gifts for Christmas. They were heirloom-quality, and the team was happy to answer all my questions.
— Amanda Osburn
I really appreciate the hand craftsmanship that went into making this carbon steel pan. Each one is unique—no two are exactly alike. Not cookie-cutter pans, truly hand-forged heirloom cookware.
— Dan Smith
Absolutely amazing craftsmanship. Each hand-forged carbon steel pan is unique and beautiful. The heirloom-quality cookware and kind-hearted owners make this an exceptional experience. Can't say enough good things!
— Whitney Shorb
How do I cook in my new pan?
Your hand-forged carbon steel pan works on the stove, oven, grill, or even over a campfire. Like cast iron but more versatile, chefs around the world rely on carbon steel for precise heat control.
Make the perfect egg: start with low-medium heat, use butter, and cook gently until it releases naturally. Avoid overheating to prevent sticking.
From searing salmon to cornbread, pizza, or grilled vegetables, this heirloom-quality carbon steel pan can handle it all—durable, versatile, and built to last.
Can we come by the Shop and see pans being made?
Randy and his family love welcoming visitors to the hand-forged carbon steel pan shop. Due to high demand, work moves quickly, and inventory may not always be available.
We recommend contacting us first to schedule an appointment. This ensures you can see the blacksmithing process and check available heirloom-quality cookware.
Do I season my new lid?
Do I season my new lid?
Do I season my new lid?
Season your carbon steel pan lid the same way as the pan to prevent rust from condensation while cooking.
Re-season once or twice a year—oil and heat it occasionally since it’s not used for cooking directly.
If rust appears, scrub and re-season. Remember, carbon steel cookware is forgiving and built to last.
Questions? Call us anytime at 325.732.4740.