FAQ about our Hand Forged Carbon Steel Pans
How do I order? We suggest jumping in line!
How do I order? We suggest jumping in line!
How do I order? We suggest jumping in line!
All orders can be taken on our web site or can be called or emailed to our office. From purchase date to shipping date, the time frame is usually less than 30 business days, except around the holidays and right after.
1. Go to our SHOP tab.
2. Select the pan you would like to purchase. It will also give you an option to Personalize your pan which we highly suggest making your pan special for yourself and future generations.
3. Click ADD TO CART.
4. Don't forget to add a Chain Mail Scrubber and/or Crisbee Cream Seasoning as they are both great products to have for your iron cookware.
5. Click the CART BUTTON at top right.
6. Confirm the order and personalization is correct. ENTER ANY CODES for Discount where it asks HAVE ANY COUPON CODE? If you order 3 or more pans (not including sets as they have already been discounted) you can receive a 5% discount by entering the code friendsandfamily.
7. CLICK CHECK OUT - As of January 13th, due to the higher costs of shipping we are charging a $15 flat shipping charge pan.
8. Complete the Customer Information Form, shipping and payment to receive your order confirmation.
9. That's it. Your beautiful pan will arrive within 30 business days. You will receive an email from UPS or Margie the Blacksmith's Wife with tracking information, the morning we are shipping your pan(s) to you.
Call us at any time with questions regarding your order.
325.732.4740 Shop
M-F 10-4
International Orders will be charged shipping cost according to quotes received at time of shipping and will be invoiced separately.
You will receive an email by UPS or Margie, with tracking and shipping info when your pan ships. Call our Shop if you have any questions you would like answered.
Messages and Voice Mail are usually answered within 24-48 hours. International Orders are handled differently so email us and we will be happy to answer those questions and provide quotes.
How do I season my pan?
How do I order? We suggest jumping in line!
How do I order? We suggest jumping in line!
Our Carbon Steel Pans are heated and oiled once with
coconut cooking oil. This is basically for shipping purposes so the pan will not rust.
I highly recommend our New Product Crisbee Cream Iron. See product in our Shop. It has very easy instructions and works amazingly!
But here is the old fashion way.
There are as many ways to season a pan as there are people, but here is 1 way I recommend because it worked well for us when we seasoned our Hand Forged Cookware at home also your pan will come with instructions for another way that worked well.
SEASONING
- First, scrub skillet with soapy hot water to get the coconut oil off. (we put coconut oil on to avoid rust after pan is made)
- Turn on oven to 200 degrees.
- Dry and then warm pan in the oven a few minutes.
- Wipe with your choice of cooking oil. We recommend either the Crisbee Cream Seasoning Oil we sell or Vegetable, Grapeseed, Canola or Flaxseed because these are the oils I have myself used. There are some wonderful videos on YouTube or just pick up the phone and call me.
- Wipe with towel all over. Just a light film is all that is needed. With another cloth, wipe it like you are wiping it off. THIS IS A VERY IMPORTANT STEP to avoid blotchy, sticky or pooling of the oil.
- Put back in oven at 400 degree, upside down on mid-rack and bake for 1 hr.
- Turn oven off and let cool naturally inside the oven. Do this process 3 times to get a good season on it. But I have done it as little as once and passed the egg test easily!
You will have a very nicely seasoned pan with a beautiful darker finish.
CARE and Maintaining...LOOK AT OUR CHAINMAIL SCRUBBER..IT IS A MUST HAVE
- Use plenty of oil when cooking the first few months. I also use a lower temperature than cast iron and I never put cold meat into a blazing hot pan. Just a couple tips to help you pan stay pretty!
- I wouldn't use soap when washing your pan for at least a year.
- Use salt (and water if needed) as an abrasive if you need to loosen any food.
- OR....use the SCRUBBER click below to get one!
- Clean your pan immediately after use and it will be easier to clean. Let cool before putting it in water as you don't want to cause it to warp.
- Lightly oil before you put away.
- I like to oil and then bring to a smoke on the stove so the oil doesn't turn sticky or rancid between uses. Of course, I have 4 pans too!
- Avoid cooking tomato sauces for the first year because the acid will eat the season off. After your season is on there a couple years, you won't have to worry about it. It will be a hard as rock finish.
Don't fret! Iron is very forgiving if you feel you have messed up your season. Just scrub with a scouring pad, soap and hot water or you can strip the seasoning off several different ways. One is to fill with white vinegar and after letting set, scrub, another way is to cook tomatoes.
Hope that helps.
Another tip is never cook on high! Best to start out at low-med so food doesn't get stuck to pan and use plenty of butter/oil!
Message or Call with any questions 325.732.4740 Shop
What does the personalization look like?
How do I order? We suggest jumping in line!
What do our customers say about our pans?
We COLD STAMP the pans. The STAMP looks just like Capital Block Letters. We can stamp up to 14 characters for $40 and $2.50 every letter after that. Once we past the 14 character mark it gets into an issue of the integrity of the pan and iron, so we prefer not to do too much over that.
WE SAY PERSONALIZE! It makes something special even more so! Plus this pan will be passed down for generations and it's neat to have not only the month and year the pan is made and who made it (we put that on the pan) but who owed it. Who cooked in it! It's just special.
Message or Call with any questions 325.732.4740 Shop
What do our customers say about our pans?
Can we come by the Shop and see pans being made?
What do our customers say about our pans?
Beautiful craftsmanship! I gave three pans as gifts for Christmas. They were so nice, and happy to answer all questions.
-Amanda Osburn
I really appreciate the hand craftsmanship that went into making it. I know that there are no 2 of them exactly alike. Not cookie cutter pans, but hand made. - Dan Smith
Absolutely amazing craftsmanship. Each piece is unique and beautiful. Not to mention, amazing, kind-hearted owners. Can't say enough good things! - Whitney Shorb
How do I cook in my new pan?
Can we come by the Shop and see pans being made?
Can we come by the Shop and see pans being made?
Your pan can go from stove, to oven, to small camp fire or grill. If you are familiar with cooking in cast iron it's similar but not quite the same, as Chef's around the world use carbon steel pans to have the optimum control with heat.
The perfect egg can be cooked in this pan. Start heat out low-med, use butter, make sure to be gentle with egg, let cook until it releases from the bottom. You might have to help it a little but usually not. Depends if you get the pan too hot or not. I found food does stick if you cook too hot.
You will make some of your best dishes in these pans. From searing salmon to making cornbread, pizza or cooking your veggies on the grill. This pan can do it all!
Can we come by the Shop and see pans being made?
Can we come by the Shop and see pans being made?
Can we come by the Shop and see pans being made?
Randy and Margie love for people to visit the Shop but due to the tremendous response and orders we have, work is rather fast paced and we have no inventory in the Shop for purchase at this time. It is best to contact us first for an appointment so we can let you know if it is a good time to see work going on.
Events outside the Shop for 2024
Events outside the Shop for 2024
Events outside the Shop for 2024
Randy and I like to get out of the Shop so we do events all over the US. We will attend Hatch Chili Festival in Hatch, NM in Sept. and the Texas Country Reporter Festival in Waxahachie, TX Other locations we have been but haven't planned for this year are Gruene, TX, Fredericksburg, TX, Stanton Sorehead Days, Seward NE Fourth of July Celebration and the Ballinger TX Ethnic Festival and The Annual Thanksgiving Gathering at the Chicken Farm Art Center in San Angelo. Stay tuned by signing up for Qtrly Newsletter to be the first to know when we have inventory available, sales happening and new designs coming out soon or where we will be set up to sell!